Vet World Vol.17 May-2024 Article - 28
Research Article
Veterinary World, 17(5): 1184-1189
https://doi.org/10.14202/vetworld.2024.1184-1189
Veterinary telemedicine practicability: Analyzing Russian pet owners’ feedback
2. Department of Microbiology, Faculty of Natural and Life Sciences, University of Batna, 05078, Algeria.
3. Department of Animal Disease, Veterinarian and Sanitarian Expertise, Faculty of Veterinary Medicine, Vavilov Saratov State University of Genetic, Biotechnology and Engineering Saratov, Russia.
Background and Aim: Previous research points to a growth rate of 17% for veterinary telemedicine. This study aimed to analyze pet owners’ attitudes, feasibility, and socioeconomic impacts of introducing this growth technique to a particular demographic.
Materials and Methods: Five hundred population-representative respondents were utilized in the study. The ages ranged
from 18 to 68 years. At the Russian State Agrarian University’s veterinary hospital, respondents (pet owners) made contact
(either in person or remotely). The survey inquired about participants’ personal information, their pets, and veterinary
telemedicine. Russia uses the ruble, issued by the Bank of Russia, as its currency. The required sample size of 385 for this
study was determined using the Q test to ensure feasibility.
Results: 79.2% of the participants had a positive outlook on telemedicine. Every fifth applicant turned down telemedicine,
opting instead for personal vet appointments. 53.8% of respondents with prices under $14 were willing to pay for the
service, whereas 17.8% (89 people) outright rejected it, and 93.8% of the paid customers belonged to the age group of
18–28. Pet owners with chronically ill animals merit special consideration.
Conclusion: Pet owners are generally open to veterinary telemedicine, but it remains underutilized. The study reveals
directions for optimizing veterinary telemedicine and enhancing client and patient satisfaction. Despite limitations (less
access to respondents/telemedicine), future approach is to investigate variables and invariable factors affecting this process.
Keywords: payment behavior, respondents, survey, telecommunication, veterinary telemedicine.
How to cite this article: Akchurin SV, Benseghir H, Bouchemla F, Akchurina IV, Fedotov SV, Dyulger GP, and Dmitrieva VV (2024) Veterinary telemedicine practicability: Analyzing Russian pet owners’ feedback, Veterinary World, 17(5): 1184-1189.
Received: 2024-02-01 Accepted: 2024-05-07 Published online: 2024-05-28
Corresponding author: E-mail:
DOI: 10.14202/vetworld.2024.1184-1189
Copyright: Akchurin, et al. This article is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/ by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http:// creativecommons.org/ publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.
